Are Bitcoin cashouts faster to clear than card ones?

In most cases yes. Bitcoin cashouts typically clear more quickly than card withdrawals because they bypass intermediary banking networks. Once verified and approved, crypto transfers usually settle within hours rather than days.

Does the welcome match run to 200%, or just 100%?

It depends on which promotion you select. Cocoa Casino structures its welcome offer so different deposits can attract different match rates, meaning both figures can be accurate in the right context.

Why £20 on bank transfer but only £10 by card?

Bank transfers carry a higher minimum because processing overhead makes tiny sums uneconomical, so £20 is the floor. Card deposits settle instantly and cheaply, letting the bar sit at just £10.

Will my free spins run out before I get to them?

Free spins do have an expiry window, usually 3–7 days from credit. Any unused by the deadline vanish with no rollover, so it is best to log in and play them straight away.

Privacy Policy

Last Updated: January 2026

Our Steel Story ("we," "our," or "us") operates the website oursteelstory.com (the "Site"), which provides information and affiliate links related to Cocoa Casino and other gambling operators. We are committed to protecting your privacy and ensuring you have a positive experience on our Site.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, including all associated features, functionality, and services offered on or through the Site.

Information We Collect

We collect information about you in the following ways:

Personal Information: When you voluntarily submit forms on our Site, we may collect your name, email address, and other contact details.
Technical Data: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
Cookies: We use cookies and similar tracking technologies to enhance your experience and gather usage data (see Cookie Policy below).
Usage Data: We collect information about how you interact with our Site, including clicks, time spent on pages, and referral sources.

How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Site and services;
To track affiliate commissions and verify referrals to Cocoa Casino and partner operators;
To conduct analytics and understand user behaviour and preferences;
To respond to your inquiries and communications;
To comply with legal obligations and prevent fraud;
To send you promotional materials (with your consent, where required).

Cookie Policy

Our Site uses the following types of cookies:

Essential Cookies: Required for basic Site functionality.
Analytics Cookies: Help us understand how you use the Site (e.g., Google Analytics).
Affiliate Tracking Cookies: Used to track referrals to Cocoa Casino and partner casinos for commission purposes.
Marketing Cookies: Enable targeted advertising and promotional content.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may affect Site functionality. For more information, visit aboutcookies.org.

Third-Party Links

Our Site contains links to Cocoa Casino, other gambling operators, and affiliate partners. We are not responsible for the privacy practices, content, or operations of these third-party websites. When you click on external links, you leave our Site and agree to their respective privacy policies and terms of service. We strongly encourage you to review the privacy policies of any third-party site before providing personal information or engaging in gambling activities.

Your Rights

Under UK and EU data protection laws, including the UK General Data Protection Regulation (GDPR) and UK Data Protection Act 2018, you have the following rights:

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of inaccurate personal data.
Right to Erasure: You may request deletion of your personal data (subject to legal exceptions).
Right to Restrict Processing: You may request limitation of how we use your data.
Right to Data Portability: You may request your data in a structured, machine-readable format.
Right to Object: You may object to certain processing activities, including direct marketing.

To exercise any of these rights, please contact us using the details below. We will respond to requests within 30 days (or as required by applicable law).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically:

Contact information is retained until you unsubscribe or request deletion.
Analytics and usage data are retained for up to 26 months.
Affiliate tracking data is retained for the duration of the affiliate relationship and for 12 months thereafter for commission verification.

Contact Us

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@oursteelstory.com
Website: oursteelstory.com

If you are dissatisfied with our response or believe we have violated your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

This Privacy Policy may be updated periodically. Changes will be effective upon posting to our Site. Your continued use of the Site constitutes acceptance of any updated Privacy Policy.